Service 05 — Accurate, turned around fast
Transcription
Transcription is judged on two things: whether it is right, and whether it arrives when you need it. We run it to a written accuracy standard rather than a vague best effort, with a review pass before anything is returned.
What is included
Capabilities
Audio and video transcription run to an agreed accuracy threshold and turnaround, with formatting to your template.
Verbatim & Clean Read
Whichever style your workflow needs, applied consistently across every file.Speaker Labelling
Multi-speaker audio separated and attributed correctly.Timestamping
Interval or speaker-change stamps to your specification.Review Pass
A second set of ears before delivery, not a single-pass output.Template Formatting
Returned in your house format, ready to file rather than reformat.What you should expect
Outcomes we are measured on
- Accuracy reported against a written threshold
- Turnaround you can plan a workflow around
- Files that arrive ready to use
The threshold is agreed per engagement and measured on sampled files, so it is a number you can hold us to rather than a claim.
Yes — heavy accents, crosstalk and poor recordings are quoted separately because they genuinely take longer.
Access is limited to the assigned team, files are held to an agreed retention schedule and returned or destroyed on request.
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Next step
Let’s build the pipeline together
Tell us what you are trying to grow. We come back with a scoped programme, a timeline and a number — not a brochure.