Industry 02
Legal
Legal intake is decided in the first few minutes. Claimants call several firms, and the one that answers properly and treats them like a person usually keeps the case. We staff intake so calls are answered quickly, screened against your case criteria and moved to signed retainer without the caller repeating their story three times.
On the record
- Intake coverage24/7
- Target speed of answer< 60s
What we run
Work we do for Legal
- Round-the-clock intake so after-hours enquiries are not lost
- Screening against your case-acceptance criteria before referral
- Retainer follow-up until the document is signed or formally declined
- Direct entry into your case management system
- Handling built for people who are often distressed or in pain
Services applied here
The lines that plug in
Medicare
Medicare campaigns run end to end — sourcing interest, confirming eligibility and transferring to a…
02Final Expense
Respectful qualification for an unhurried decision — age, health banding and genuine affordability…
03Inbound
Fully managed inbound support — customer service, order handling and issue resolution against a…
Other sectors
Where else we operate
Insurance
Medicare, final expense, auto and life programmes verified against eligibility before a licensed agent picks up. 03Healthcare
Patient scheduling, eligibility checks, reminders and administrative support handled with care. 04Financial Services
Lending, debt relief and advisory pipelines qualified on affordability and intent before an adviser is involved. 05Home Services
Roofing, solar, HVAC and remodelling demand — homeowner-verified and booked into a real diary slot. 06Technology
Demand generation and tiered support for software and hardware businesses selling into the US. 07Professional Services
Enquiry handling, appointment setting and client administration for firms billing by the hour.Next step
Let’s build the pipeline together
Tell us what you are trying to grow. We come back with a scoped programme, a timeline and a number — not a brochure.