Careers
Build your career with Calls Hub Solutions
Join a professional, growth-focused team where your skills, dedication and ideas are valued. We hire regularly for customer support, sales, lead generation, verification, digital marketing, administration and other BPO roles.
On the record
- agents hired1,000+
- open roles7
- office locations2
Why join Calls Hub Solutions
We invest in your future, not just fill a seat
Since 2017, Calls Hub Solutions has been giving people meaningful work in a supportive environment. Two offices, a real progression path, and pay that arrives on time.
- A professional floor where the process is documented rather than improvised
- Training that makes you employable anywhere, not just here
- Managers who coach from recordings instead of guessing
- Compliance treated as a boundary, so you are never asked to cut a corner
- Progression decided on evidence, with the criteria published
- Colleagues who stay, which makes the floor a better place to work
Benefits
Competitive benefits, from day one
Not perks on a poster — the things people actually told us mattered.
Competitive Pay
Salaries benchmarked against the market and reviewed on a fixed cycle, not when someone thinks to ask.
Performance Bonuses
Transparent incentive structures on production roles, with the calculation published so you can check it.
Shift Options
Day, evening and overnight rosters, with premium rates on late shifts and notice you can plan around.
Pick and Drop
Transport provided on late rosters so nobody is travelling home alone at an unsafe hour.
Paid Training
Full product, systems and compliance training from day one — paid, and not deducted later.
Promotion From Within
Team leads, QA and workforce roles are filled internally first wherever there is a credible candidate.
Supportive Floor
Targets are real, but so is the expectation that people are treated decently on a difficult day.
Recognition
Monthly awards for quality and consistency, not only for the highest raw numbers.
Career Path
A written progression route from entry seat to supervisory and specialist roles, with the criteria stated.
Open roles
Current openings
Seven roles across both centres. Entry-level positions include full training.
Apply to any roleCustomer Service Representative (CSR)
Answer inbound customer conversations clearly and patiently. There is no sales target on this role — the job is to resolve the thing the customer called about. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 0–6 Months ApplyVerifier
Confirm that a prospect meets campaign criteria before a transfer goes through. Accuracy matters far more than speed in this seat. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 0–1 Year ApplySales Closer
Take qualified transfers and carry the conversation to a decision. Strong earners on this desk clear well above base. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 1–3 Years ApplyTeam Lead
Own the daily numbers for a pod of agents — attendance, pacing, quality and the coaching that moves them. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 2–4 Years ApplyQuality Assurance Analyst
Score sampled interactions against the client rubric and sit in weekly calibration. This role reports independently of any sales target. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 1–3 Years ApplyWorkforce Analyst
Forecast volume and build rosters that hold coverage through peaks, holidays and the overnight shift. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 2–4 Years ApplyRecruitment Officer
Source and screen agents against client profiles, and keep the training pipeline full enough to scale a programme in weeks. 1500 N Grant St Ste 5579, Denver, CO 80203 Full Time 1–3 Years ApplyIn their words
Don’t take our word for it — hear it from them
The training was genuinely thorough. I had never worked a phone before and I was certified and confident by the end of the second week.
Customer Service Representative
Support
What I appreciate is that quality scoring is separate from the sales target. You are judged on doing the job right, which makes the feedback worth something.
Quality Assurance Analyst
Quality
I started as a verifier and I am running a pod now. The route was written down, so I always knew what the next step needed.
Team Lead
Operations
Late shifts come with transport home. It sounds small until you have worked somewhere that did not bother.
Sales Closer
Acquisition
Managers coach from the actual recording. You hear the moment it went wrong instead of being told to try harder.
Verifier
Verification
Where you would work
Where you would work
The floor runs day, evening and night shifts with pick-and-drop on late rosters.
Denver Office
1500 N Grant St Ste 5579, Denver, CO 80203
Next step
Your next career move starts here
Complete the application form and our recruitment team will review it. Shortlisted candidates are contacted directly.